Privacy Policy

We collect information you provide directly when you:

• Fill out our contact form (name, email, phone, company, message)
• Sign up for a client account
• Subscribe to our newsletter
• Communicate with us via email or phone

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, pages visited, and referring URL. This data is collected through cookies and similar technologies.

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Manage client projects and communicate project updates
• Send invoices and process payments
• Improve our website and services
• Send occasional marketing communications (with your consent)
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our business (hosting, email, analytics, payment processing)
• Legal authorities when required by law or to protect our rights

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website traffic and usage patterns
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for all data in transit
• Secure hosting infrastructure
• Access controls limiting who can view your data
• Regular security updates and monitoring

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Contact form submissions are retained for up to 2 years. Client project data is retained for the duration of our business relationship and up to 5 years after project completion for legal and accounting purposes.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent at any time

To exercise any of these rights, contact us at support@crestwebstudio.com.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated “Last updated” date.

If you have questions about this privacy policy or our data practices, contact us at:

Crest Web Studio
Email: support@crestwebstudio.com